Warranty

 LIMITED LIFETIME WARRANTY METAL

1. All capitalized terms herein shall have the meaning assigned to such terms in HESTER ENTERPRISES LLC dba WELD HOUSE Terms and Conditions of Sale.

2. For a lifetime from the date of Acceptance, Seller warrants that the Products will: a) be free from defects in material and workmanship; and b) conform to the Acceptance Criteria.

3. Buyer must provide Seller with written notice of any breach of this warranty within 60 days after Buyer discovers, or should have discovered, the alleged breach. Time is of the essence, and Buyer’s failure to provide such written notice to Seller within this 60-day period will fully and completely release Seller from any obligation or liability for that breach of warranty. This warranty extends only to direct Buyers from Seller, and to no other persons or companies. In the event of any claim under this limited warranty, Seller shall, at its sole option, either credit Buyer’s account, repair any defective parts, or furnish replacement merchandise (F.O.B. Seller’s dock in Phoenix, AZ), all subject to Buyer providing the required written notice within the 60- day period set forth above. Any action against Seller must further be commenced within 1 year after the alleged cause of action arises or be forever barred. No employee or agent of Seller other than the President is authorized to make any additional warranty or offer any additional remedy, or to alter or vary the terms of the warranty or any disclaimers of warranties or limitations of liability contained herein, and then only in a writing signed by the Partners.

4. This warranty is further limited as follows: a) this warranty is not transferable without the express written agreement of Seller; b) Particular Products may be subject to additional limitations which, if applicable, will be stated on Seller’s quotation.

5. This warranty does not cover defects or failure that result from any of the following factors: a) noncompliance with Seller’s installation, maintenance and setup/adjustment specifications and procedures; b) changes that are made to the Products without written approval from Seller; c) misuse or abuse of the Product, water damage and other environmental factors; and/or d) the use of replacement parts other than those supplied by Seller.

6. The warranty on components not manufactured by Seller is limited to the warranty provided by the original manufacturers of said components, if any. Where there are major third-party items integrated into an assembly, Seller will provide any warranty for those components at time of final quote.

7. THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, WHETHER STATUTORY, EXPRESSED, OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE, EXCEPT AS TO TITLE.

 LIMITED WARRANTY WOOD

WELD HOUSE manufactures high quality wood tops, wood accessories and stair parts with very strict quality control. WELD HOUSE wood tops, wood accessories and stair parts are warranted to be free from defects in material and workmanship for one year. This warranty does not cover damage due to misuse, abuse, or improper installation.

If there is any damage during shipping and it is visible when you receive your order, please have the delivery driver note the damage before you sign for delivery. If your order is damaged to the point where it can possibly not be used, you should refuse the shipment and we will get a replacement order made and shipped to you as soon as possible. If there is concealed damage to your order and you find the product to be unacceptable, you must notify us of the problem within one business day.

Minor warping is not considered a defect. A change in temperature and humidity will cause wood to expand and contract naturally which can cause warping, especially with unfinished wood products prior to installation. Minor warping can easily be corrected with proper installation.

All pictures on the WELD HOUSE website are sample pictures of actual products. Because each piece of wood has its own unique character, grain and color variations are not considered a defect. Actual colors may vary from what your computer monitor, or mobile device displays. Tops should be installed within 4 weeks after delivery to be covered under warranty. Tops must be installed according to the WELD HOUSE Top Installation Guide to be covered under warranty.

Unless noted otherwise in the product description, the bottom side of tops and wood stair parts may have knots or other imperfections that are not considered defects. Character grade and knotty grade products will have knots or other imperfections on the top surface. Tops, Accessories and stair parts are not covered under warranty against scuffs, scratches or other damage to the finish from installation or wear and tear from normal use.

In most cases, defective product must be returned to WELD HOUSE for repair or replacement at our discretion. Depending on your location and nature of the problem, we may be able to have a technician make repairs at your location, or we provide you with product to make the repair.

The WELD HOUSE warranty will be void for any of the following reasons:

• failure to follow all instructions in the WELD HOUSE Top Installation Guide
• product is exposed to unstable conditions prior to finishing and installation, with a wide fluctuation in temperature or humidity
• wood tops are not installed within 4 weeks after delivery
• wood tops with an overhang over 20” that are not supported
• wood tops with stove cutouts that are exposed to high temperatures without proper protection
• wood tops with sink cutouts that are exposed to moisture without proper protection
• change in color over time
• normal wear and tear from regular use
• misuse, abuse, alternation, neglect, accidental or intentional damage