A Note From Our Founder
Welcome to Weld House! Never in my wildest dreams did I think I would ever build furniture professionally. Furniture was something you went to the store to pick out and borrowed a truck to bring home. Starting in the garage as a hobby 16 years ago with limited tools and even more limited skills, attention to detail has always been the one human element I have never stopped pursuing. With 2021 marking 10 years in business as Weld House, I am blessed to have such an amazing crew of a dozen men and women who share my same passion for both designing and building amazing furniture. Even with our well-equipped factory and brilliant staff, our biggest steps forward have been as a result of our clients asking for something different that pushed us in a new and uncomfortable direction. We owe much of the credit for our most recognizable and iconic designs to our creative clients. Looking ahead to the next 10 years, I see tremendous growth ahead with new and much larger scale projects to come. This growth isn’t possible without collaborating with new clients like you! Thank you for considering Weld House and I know I speak for our entire team when I say that we look forward to hearing from you soon.
Joel Hester, Founder
About Weld House
Since 2011, Phoenix based Weld House has manufactured custom residential and commercial furniture all across the United States and even into Europe, Japan, Australia and the Middle East. From humble beginnings, Weld House currently occupies a nearly 10,000 sqft state-of-the-art, all air conditioned manufacturing facility and employs a staff of a dozen men and women who put their heart and soul into every piece of furniture they build.
Our residential clients, both new and repeat customers, continue to commission Weld House to design and build furniture as well as other architectural elements for their new construction and renovation projects alike. On the commercial side, Weld House is a trusted vendor, supplying furniture to national clients who open dozens and even upwards of 100 stores a year. Delivering commercial quality products, administering product support, manufacturing at scale and delivering on time within narrow delivery windows all across the country firmly cements Weld House as a leader in large scale, contract furniture manufacturing.
Choosing the right supplier for your project is key. Whether large or small, Weld House is ready to hear from you. We believe in building heirloom quality products that will last a lifetime, and can easily be restored when the time comes. We include lifetime warranties against defects on most of our products and you can be assured that your Weld House piece will be the genesis of many compliments and conversations for years to come.
Weld House Crew
What can be said about the Weld House team other than phenomenal. Each individual on our crew is more talented and better at their craft than I was back when I wore every hat as a one-man operation.
A “jack-of-all-trades but a master at none” as the saying goes but it was true about my early days as founder of Weld House. This company’s growth could only progress so far on my personal talents and it wasn’t until I lucked into meeting and hiring my first Ace crew member that I realized giving up total control and completely trusting these “masters” was going to be the key to our success going forward.
Today, there is very little about our growth that I can take credit for personally. While out walking the shop, I am always amazed at the progression and craftsmanship of our products. Seeing our leadership team constantly streamline our business operations with new policies and procedures that further improve everything from the mundane state/federal compliance to boosting our already close, family oriented work culture is truly a humbling process to observe. This is truly an amazing group of people. I hope that you will select them as your team when choosing a vendor for your next project. You will not be disappointed.
Weld House Quality Products
We have all been disappointed in a purchase that initially looked great but once you owned it and lived with it for a period of time, you came to understand that its beauty was only skin deep. It looked great on the outside but it wasn’t built well and certainly wasn’t built for the long-term. When we at Weld House talk about attention to detail, that can reference a color choice or the way our pieces are carefully packaged for shipment but the driving force behind our attention to detail is longevity. Most of our pieces break down inorder to ship flat so attention to fit and finish is paramount. You can assemble and disassemble our products countless times and they will never deteriorate, become compromised or begin to misalign. Each of our products is manufactured to exact specifications and tight tolerances and the heavy gauge material we use will “stay true” for the lifetime of your ownership.
No finish is forever but we take steps to make our original finish as flawless and durable as possible. Whether gloss or matte clear or a custom painted finish, we understand that eventually it will need a refreshening. We support our customers and our products, even if you are not the original owner. We will give you options to restore the finish of your Weld House to its original glory by choosing qualified vendors in your local area or having Weld House do the re-finish for a fee.
We believe it’s a winning combination for our customers to own products that are structurally made to last forever and also offer the support to keep it looking great just as long.
Weld House Design Focus
Product design for Weld House is a process that usually always involves balancing these three criteria; budget, logistics, beauty. Of Course we want our products to be successful in the marketplace and resonate with our clients but that isn’t where the design work stops. Our crew and high-end equipment allow us to build pieces of furniture very accurately and very quickly, this translated to lower cost. We rarely ever build anything by “eyeball”. All of our projects are made of many prefabricated pieces that all fixture together in perfect alignment in welding jigs. Not only do we design our projects to be accurate and efficient while in our production department, we also know our pieces must be broken down, shipped flat and installed inside our clients home or commercial space. We try to have as few parts as possible, use one type of assembly hardware and even include the necessary tool(s) required.
On our custom projects, many of our best designs were a result of our clients specific requests. The collaborative process with our clients is something we place a very high value on. Merging the look the client wants with the production efficiencies Weld House needs internally, the results over the years have been overwhelmingly positive.
Whether choosing a piece from our product line or collaborating with us on a design of your own, we look forward to delivering a well thought out and beautiful design that will generate many compliments for years to come.
Weld House Craftsmanship
For Weld House, craftsmanship is a word whose meaning comes to life in three ways on a daily basis when these three key elements collide; our team, our tools and our methods. A word used way too often and way too easily, craftsmanship, thankfully, is easy to see if you know where to look. The symmetry of joints throughout a metal file cabinet, the glass-smooth reflections in a custom a paint job, the complete and careful packaging of a finish project leaving our shipping department or the cleanliness of our shop floor on a Friday afternoon after a long week all speak to the care and love our team has for each other, the company as a whole and of course every project they complete. Our crew is a mixture of both veteran and self-taught professionals who all respect and appreciate each other’s strengths and assist each other to cross-train and develop their weaknesses. Maintaining a positive company culture to develop and reward professional growth, the Weld House crew consistently delivers fractionally better results with each and every job they complete.
FAQ and Warranty
Thankfully, metal is usually always repairable. The Weld House team puts a lot of thought and time into our pieces to make them as bulletproof as possible. If you have actual metal damage or just damage to the finish, please contact Weld House and email photos so we can advise on the best remedy.
Weld House offers many options on a wholesale level, contact our Weld House team for more details.
Terms & Conditions
LIMITED LIFETIME WARRANTY
Weld House warrants our merchandise to be free of defects in material and workmanship. It is your responsibility to notify the Weld House customer service team via email within 14 days of delivery. Normal wear and tear or damage from daily use, however, is not warrantied. Our reclaimed automotive sheet metal table tops contain original scratches, surface rust (patina), small dings and irregular color patterns ETC. These are normal conditions with our reclaimed metal products and are not what we consider manufacturers’ defects therefore are not covered by our warranty.
RETURNS & EXCHANGES
Refunds will be issued to the original purchaser in the original form of payment, except in the case of cash and check purchases, in which a corporate check will be issued and may take up to 15 days to process. In accordance with state and local laws, any taxes paid will be refunded. Delivery fees are only refunded if the item returned is found to have a manufacturer defect or was damaged in transit. It is your responsibility to ensure furnishings fit through all interior structures and into the desired space. Items that are returned or exchanged due to size will be refunded only in the form of a Weld House credit minus the initial delivery fee and/or restocking fee. Refunds will be processed once your item has been safely received and inspected at our warehouse.
Stock Furniture: A 15% restocking fee plus a redelivery fee will be applied to stock merchandise that is safely returned or exchanged for reasons other than manufacturer’s defect or damage.
Artwork, Clearance Items, Floor Samples: These items are sold “as-is” and cannot be returned. All sales are final.
Special Order Furniture: This merchandise is made to your specifications and therefore, we do not accept cancellations, returns or exchanges. A 50% deposit is required at time of ordering with the balance upon completion of work.
We build furniture that will last a lifetime. We try to engineer our furniture, both aesthetically and structurally, to wear very well over many decades of use. Due to the finish of our pieces, normal wear and tear will be harder to see than in most store-bought furniture. Additionally, with the heavy gauge materials we use and the way our furniture bolts and un-bolts, you should see zero decrease in structural integrity over time, regardless of how many times it is taken apart and moved. However, if we in fact let a defect slip through the fabrication and finishing process, please contact the Weld House customer service team within 14 days of purchase with detailed photos and description of fabrication defects.
A lot of the reclaimed materials we use are one of a kind and are not replaceable. We package all of our pieces with this in mind. We do not want anything damaged by a carrier no matter how well they are insured. Weld House goes through great lengths to carefully package your furniture for shipping.
If you are electing to return a piece of furniture for any reason other than a manufacturer’s defect, you are solely responsible for the shipping and for successfully packaging the furniture for shipping. Processing any return is contingent on you successfully and safely returning the item in new condition to our Weld House warehouse.
When you receive your delivery from the carrier, please inspect the box(s) in the presence of the driver and ask them to note any excessive damage to the box at the time you are signing. Pay attention to a crushed corner of the box or a puncture to the interior of the box. If you open your box and there is shipping damage to the furniture, notify Weld House immediately. Take detailed photos and keep all of your packaging materials as the carrier will likely inspect the packaging during the claims process. Successfully receiving payment on an insurance claim heavily depends on the clients noting damage with the driver and quickly notifying the Weld House customer service team.
Good news is that our furniture is not made with faux treatments or materials. Your wood, steel or glass furniture will most likely be able to be repaired or refinished at any point in the future. We want to support our clients and keep our pieces in good repair indefinitely. We will evaluate the cost and feasibility of repairing/refinishing your piece at Weld House or with a capable craftsman in your area on a case-by-case basis.
PRODUCT AVAILABILITY & DELIVERY
Merchandise in our online store is in stock will be shipping within 3 business days of ordering. Shipment tracking numbers will be emailed. International shipments may require additional lead time to prepare and will usually ship via FedEx International. Paid for merchandise will not be held more than 90 days at our warehouse before becoming property of Weld House. Special Order merchandise will require additional production time. Special Order lead times will vary due to design complexity and fabrication delays. No time frame is guaranteed but a ready date will be discussed at the time of ordering. Once your merchandise is finished and ready to ship, you will be notified of shipping arrangements with an approximate delivery date.
PAYMENT & DEPOSIT REQUIREMENTS
We require a 50% deposit on all custom orders. Full payment is required prior to the scheduling of the delivery. Clearance merchandise, floor samples, relics and revivals must be paid in full at the time of purchase.
Our furniture is perfectly suited for commercial use.